course subject
Marketing
At Ausbeta, we specialise in various forms of digital marketing including sales because of the growth trend for businesses to advertise their products in Nigeria. We adopt various strategies to reach attain our objectives.
EFFECTIVE SELLING SKILLS FOR EMPLOYEES IN GOVERNMENT AGENCIES
Course Duration: 3 Days
Price: Negotiable
Start Date: To be mutually agreed
Time: 9a.m. to 4.30 p.m.
Location: Lagos
Methodology: Lecture, Case studies, Role Play Interactive Session
OBJECTIVE
At the end of the course, participants will be:
1) Understand marketing concepts
2) Able to win customers for keep;
3) manage customers efficiently ;
4) manage customers through internet;
5) Build customers’ loyalty;
6) Satisfy their needs.
HOW TO GAIN COMPETITIVE EDGE THROUGH MANAGING CUSTOMER RELATIONSHIP
Course Duration: 3 Days
Price: Negotiable per participant
Start Date: To be mutually agreed
Time: 9a.m. to 4.30 p.m.
Location: Lagos
Methodology: Lecture, Case studies, Role Play and Interactive session
OBJECTIVE
At the end of the workshop, participants will be able to:
1) Relate with customers efficiently
2) Initiate and manage CRM on-Line;
3) Win a competitive edge through managing customers, Service and
4) Build customer loyalty and partnership.
FRONT DESK STAFF RECEIPTIONSIT SKILL IMPROVEMENT
Course Duration: 3 Days
Price: Negotiable
Start Date: To be mutually agreed
Time: 9a.m. to 4.30 p.m.
Location: Lagos
Methodology: lecture, Case studies, Role Play and Group Discussion
OBJECTIVE
At the end of the programme, participants will be able to:
1) Attend to customers effectively and
2) leverage the corporate image with newly acquired skills
3) Know how to use telephone professionally
4) Know how to handle Customers’ complaints and
5) Know how to keep customers satisfied.
NEGOTIATION SKILLS WORKSHOP
Course Duration: 3 Days
Price: Negotiable per participant
Start Date: To be mutually agreed
Time: 9a.m. to 4.30 p.m.
Location: Lagos
Methodology: Lecture, Case studies, Role Play and Interactive session
OBJECTIVE
At the end of the workshop, participants will be able to:
1) Prepare and negotiate with clients, unions, suppliers, communities and government officials
2) Bargain efficiently when closing sales
3) Reduce costs by negotiating professionally and
4) Keep Customers satisfied at the close of negotiation.
PROCUREMENT MANAGEMENT
Course Duration: 3 Days
Price: Negotiable
Start Date: To be mutually agreed
Time: 9a.m. to 4.30 p.m.
Location: Lagos
Methodology: Lecture, Case studies, Demonstration, Exercises and Discussion.
OBJECTIVE
At the end of the course, the participants should able to:
1) Minimize wastage and shortages
2) Update their knowledge on material procurement and store-keeping procedures;
3) Become safety consciousness and ensure security of store
4) Know documentation techniques
5) Improve knowledge in stock Inventory, control and stores accounting
6) Apply information technology for modern store and material management.